Can I easily move ESET Remote Administrator (ERA) clients from one server to another? (4.x)

KB Solution ID: SOLN884|Last Revised: September 11, 2012

ERA Server must be running on both servers to change the server your clients report to from OLD_SERVER to NEW_SERVER in ESET Remote Administrator (ERA).


Upgrade to version 5

This article applies to servers running ESET Remote Administrator (ERA) version 4.x. ERA 4 should only be used to manage client workstations running ESET endpoint products version 4.x and earlier. To upgrade to version 5 of ESET server / endpoint products, see the following ESET Knowledgebase article:


You can direct all the clients under OLD_SERVER’s control to start reporting to NEW_SERVER by following the steps below:

  1. From ERA Console, connect to OLD_SERVER.
  2. From the Clients tab, select all clients that currently connect to OLD_SERVER.
  3. Right-click the selected clients, and select New Task Configuration Task.

    Figure 1-1

  4. In the Configuration for Clients dialog box, click Create…

    Figure 1-2

  5. In the Configuration Editor, navigate to ESET Smart Security, ESET NOD32 Antivirus ESET Kernel Setup Remote administration.

    Figure 1-3

  6. Change the Server address to NEW_SERVER (no http://), or use the IP address of NEW_SERVER, in the form (again no http://).
  7. To configure the update server, navigate to Update module Profile Setup.

    Figure 1-4

  8. In the Update server parameter, enter the IP address of NEW_SERVER (
  9. Close the Configuration Editor and click Yes when asked to save changes.
  10. Within a few minutes (according to the Interval between connections to server setting) the clients will pick up the configuration change and begin reporting to the new server.
Rate this article:
1 2 3 4 5
Please comment on your rating...
We cannot respond to feedback from this form. Requests for assistance should be submitted through your normal support channel.
5 - Definitely
4 - Mostly
3 - Somewhat
2 - Not Really
1 - Not At All