ESET Knowledgebase

1. Renew your ESET license
2. Special cases/ Troubleshooting
    

I. Renew your ESET license

You can renew your ESET home product license up to 90 days before your license expires, or up to 60 days after your license expires. To renew your license, contact ESET Sales at  +1 (866) 343-3738, or follow the steps below to renew online.

1. Visit our Renewals page to get started.
    
2. Enter your Username and Email address in the appropriate fields and click Submit (Use the same email address that you supplied when you first purchased your license).
   • How do I locate my Username and Password in my ESET product?
   
   
   

    
   
   Figure 1-1
   
   

3. Select your preferred renewal option and click Add To Cart.
    
4. Complete the checkout process, submit and confirm your order.
    
5. After your purchase is confirmed, you will receive an email from ESET containing your Username and Password. For help using your new license, visit one of the following Knowledgebase articles.
   
   
   • Home users: What do I need to do after renewing my license?
   • Business users: What do I need to do after renewing my license?

 

II. Special Cases/ Troubleshooting

• To renew more than four licenses, call 1-866-343-ESET (3738) or contact your reseller
   
• Existing customers with valid licenses can upgrade to the latest version of their ESET product for free
  
  • Information about upgrading
     
• If it has been more than 60 days since your license expired, then you are not eligible for renewal pricing
  
  • How do I check the expiration date of my license?
  • Purchase a new license for your ESET product
     
• I can't find my license

If you are still unable to renew after following the instructions in this article, contact our Sales department directly at +1 (866) 343-3738 (option 1).