How do I download and install ESET Mobile Security for Android on 2.2 (Froyo)?

KB Solution ID: SOLN2930|Last Revised: January 15, 2014

Issue

End-of-life for ESET Mobile Security for Android version 1

This article applies to version 1 of ESET Mobile Security. Support for version 1 has been discontinued as of January 15th, 2014. To continue receiving support, complete the free upgrade to the latest version:

NOTE: You will be unable to upgrade to the latest version if you are running Android version 2.2 or earlier. Upgrade to Android operating system to version 2.3 or later to install the latest version of ESET Mobile Security for Android. Otherwise, follow the instructions below to install ESET Mobile Security from ESET.com.

If you are unsure which version of Android you are running, press the Menu button, tap Settings About phone and look at the number under "Android version" (some users may also need to tap "Software information").

Solution

Smartphones and tablets

  • ESET Mobile Security for Android includes some features that are only available on smartphones. For information about using ESET Mobile Security for Android with tablets, see the following Knowledgebase article: 
     
  • ESET does not provide support for rooted Android devices

 

Installation tutorial

Warning:

If you have previously installed ESET Mobile Security for Android manually via the .apk file, please uninstall your current version.

  1. From the Android home screen, press the Menu button and tap Settings Applications. Enable Unknown Sources by tapping the check box. Tap Ok when asked to confirm your selection.

    Figure 1-1

  2. There are 2 options to download ESET Mobile Security for Android. Please select one from the options below:


      Option 1 (On your phone): Download the installer file on your phone by tapping the following button:

      ESET Mobile Security for Android (phone): Download

      Follow the instructions in the section below: Install using your phone.



      Option 2 (On your computer): You can download the installer file with your computer and copy the file to your phone via USB. Click the following button to start your download:

      ESET Mobile Security for Android (computer): Download

      Follow the instructions in the section below: Install using computer and USB cable.

Option 1 and Option 2: Install using your phone

  1. After the download is complete, tap the file from the Android Notification Bar or open your Downloads folder and tap ems.apk

    Figure 1-2

  2. At the installation confirmation screen, tap Install to begin the installation. 

    Figure 1-3

  3. Tap Open or Done when the installation is complete. 

     

    Figure 1-4

 

Important!

It is very important that you resolve security risks and set up a trusted friend in the next steps. See the following Knowledgebase article:

 

Figure 1-5

Option 3: Install using computer and USB cable 

  1. After your download is complete, connect your phone to your computer with a USB cable. Tap Mount Turn on USB storage OK.

    Figure 2-1

  2.  On your computer, click Open folder to view files and copy the installer file to your phone's SD card (memory card).
     
  3. Tap Turn off on your phone.

    Figure 2-2

  4. On your phone, navigate to the file in your Downloads folder and tap ems.apk to begin the installation.
     
  5. At the installation confirmation screen, tap Install to begin the installation.

    Figure 2-3

  6. Tap Open when the installation is complete.

    Figure 2-4

  7. ESET Mobile Security will open and display the End User License Agreement (EULA). Tap I Accept to continue.

    Figure 2-5

  8. In the main program window, tap Activate now Activate using a Username and Password.

    Figure 2-6

  9. Enter your ESET-issued Username and Password into the appropriate fields. Enter your email address into the Email field. Tap Activate when you are finished.

    Figure 2-7

Important!

It is very important that you resolve security risks and set up a trusted friend in the next steps. See the following Knowledgebase article:

Figure 2-8

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