ESET Knowledgebase

1. Right-click the following link and then click Save Target As (or Save Link As) and then choose your Desktop in the dialog window. Click Save.
   
   http://download.eset.com/special/ESETIRCBotANRCleaner.exe.
    
2. Windows XP users: Click Start All Programs Accessories and then click Command Prompt.
   
   Windows Vista/7/Server 2008 users: Click Start and type Command Prompt. Press Ctrl + Shift + Enter on your keyboard.

3. The command usage of the cleaner is as follows:
   
   ESETIRCBotANRCleaner.exe –clean
   
   Follow the instructions below as an example of how to run the tool when saved to the Desktop on a Windows XP machine:
   
   
   1. Type CD Desktop and then press Enter.
       
   2. Type or paste the following command (To paste into the Command Prompt, you must right-click and select ‘Paste’ from the context menu as Ctrl + V will not work):
      
      ESETIRCBotANRCleaner.exe –clean
       
   3. Press Enter.

Figure 1-1

4. Restart your computer.

If your computer is still exhibiting suspicious behavior, please click here to complete a Customer Care support request.