How do I locate my ESET Username in the program settings to contact Customer Care?
KB Solution ID: SOLN2822|Last Revised: March 19, 2013Issue
- Locate your ESET Username in the program settings of your product in order to request assistance from ESET Customer Care
Solution
- Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?
- Press Ctrl + U on your keyboard to open the Username and Password setup window.

Figure 1-1
- In the username and password setup window, copy your username by highlighting the Username field with your mouse, right-clicking and selecting Copy (or by pressing Ctrl + C on your keyboard).
Figure 1-2
Click the image to view larger in a new window
- Close the Username and Password setup window and return to the main program window. Your username can now be pasted (Ctrl + V) into a Customer Care Support Request Form.
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