How do I locate my ESET Username in the program settings to contact Customer Care?

KB Solution ID: SOLN2822|Last Revised: August 04, 2014

Issue

  • Locate your ESET Username in the program settings of your product in order to request assistance from ESET Customer Care

Solution

Username & Password issues?

Visit the following ESET Knowledgebase articles for help with other issues related to your Username and Password:

  1. Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?
     
  2. Press Ctrl + U on your keyboard to open the Username and Password setup window.

    Figure 1-1

  3. In the License details window, highlight your Username, right-click it and then select Copy from the context menu.

 

Figure 1-2
Click the image to view larger in a new window

 

  1. Close the License details window and return to the main program window. Your Username can now be pasted (Ctrl + V on your keyborad) into a Customer Care Support Request Form.

 

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