How do I run a Computer scan?

KB Solution ID: SOLN3233|Last Revised: October 06, 2014

Issue

  • You suspect that your computer is infected (slow or abnormal behavior)

Details

Computer scans should be performed to examine your computer for infiltrations. We recommend that a Computer scan be run at least twice a month, or more frequently for high-risk computers as part of routine security measures. Regular scanning can protect your computer against the following:

  • Threats that were already present on your computer before your ESET product was installed.
  • Dormant, potentially harmful files on your system which may have been undetectable by older virus definitions.
  • Infections which occurred while the real-time scanner was disabled (possible only if turned off by the user).

 

Solution

Are you a Mac user?

Are you an Android user?

VIDEO: How do I run a Computer scan using ESET Smart Security or ESET NOD32 Antivirus? (7.x)

  1. Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?
  2. Click Computer scan Smart scan to initiate the Computer scan (you can pause or cancel a scan at any time by pressing the Pause or Cancel buttons to the right of the progress bar).

Figure 1-1
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  1. Upon completion, a summary window showing the number of scanned, infected, and cleaned objects will be displayed. To view detailed results of the Computer scan log, continue to step 4.

    What if a threat is found?

    If a threat was detected during your Computer scan and you are unable to resolve it, click the appropriate article below for step-by-step instructions:

     
  2. Click Tools Log files.

Figure 1-2
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  1. Select Computer scan from the Log drop-down menu. Double-click the line representing the most recently completed scan. A new Computer scan window will appear and display the scan log details.

Figure 1-3
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