How do I push uninstall to client(s) using ESET Remote Administrator? (4.x)

KB Solution ID: SOLN2593|Last Revised: August 28, 2014

Issue

  • Pushing an uninstallation package out to password protected and non-password protected client(s) using ESET Remote Administrator.

Solution

To push an uninstall of ESET NOD32 Antivirus or ESET Smart Security to your client(s), follow the steps below:

If you do not use ESET Remote Administrator to manage your network

Perform these steps on individual client workstations.

  1. Open the ESET Remote Administrator Console (ERAC) by clicking Start All Programs ESET ESET Remote Administrator Console.
     
  2. Click the Remote Install tab in the ERAC.
     
  3. Click Actions Manage Packages from the ERAC menu. 

    Figure 1-1
    Click the image to view larger in new window

  4. In the Installation Packages Editor, select Uninstall ESET Security Products and NOD32 version 2 from the Type drop-down menu.

    Password protected clients

    If you are pushing an uninstall to a password protected client, you will need to add a command to the uninstallation package. In the Installation Packages Editor, add PASSWORD="yourpassword" in the ESS field after /qn REBOOT="Force" under Edit/Clear command line associated with this package.

  5. Click Save and then click Close to exit the Installation packages Editor.

    Figure 1-2

  6. Select clients from which you would like to push uninstall ESET security products from the Computers list in the Remote Install tab of ERAC. Right-click the selected clients and click Push Installation from the context menu.
     
  7. In the Computers Logon Settings window, specify the logon information for each client by selecting the client name and clicking Set, or by selecting all clients and selecting Set All. Enter the username and password for the domain or workgroup in the Logon Information window and click OK. Click Next.

    Figure 1-3

  8. Enter the Task Settings in the final window, including a name for your push uninstall task and a specific time at which it will be performed. Click Finish to complete the uninstallation task.
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