Activating ESET Cybersecurity for Mac (4.x)

KB Solution ID: SOLN2570|Last Revised: December 15, 2014

When you restart your computer after installing ESET Cybersecurity for Mac, the Product Activation window will appear. If the window does not automatically open, click the ESET icon on the menu bar and select Product Activation to manually open it.

If you are a trial user, click here for the instructions to activate your free 30-day trial.

There are two activation methods:

  1. Select Activate using an Activation Key if you are activating your CD for the first time.
     
  2. If you have already activated your key, select Activate using a Username and Password and refer to your license email for your Username and Password.
     

Activate using Activation Key:

If you purchased a boxed retail version of ESET Cybersecurity and you are activating for the first time, select Activate using an Activation Key (recommended) and click Next (see Figure 1-1). The activation key is usually supplied on the inside of your CD case and consists of 12, 13 or 20 characters. 

Figure 1-1 

  1. Enter your Activation key and the appropriate information into each field.

    Important!

    Enter the Activation key exactly as it is printed.

    • There are 4 hyphens in the key and they are required
    • Make sure you don't add an extra blank space
       
    • When entering your phone number, do not include any special symbols such as parentheses ( ) or periods (see Figure 1-2).
    • All of the fields must be filled with the exception of the two "optional" fields.
    • Be sure to enter a valid email address, as your license details will be sent there.

Figure 1-2 

  1. After clicking Activate, your username and password will be entered automatically and your product will perform a virus signature database update.
     
  2. Check for a new version of your product regularly and especially after a recent installation. Click the following link for the ESET Knowledgebase article to check for the latest version of your product: Do I have the latest version of ESET Cybersecurity for Mac?

Activate using a Username and Password:

If you downloaded ESET Cybersecurity from the Internet or have already activated your key, follow the instructions below to enter your license details. If you are activating for the first time, follow the instructions above.

If the Product Activation window does not automatically open, click the ESET icon on the menu bar and select Product Activation to manually open it.

  1. Select Activate using a Username and Password and click Next.  

Figure 1-3 

  1. Enter your Username and Password into the appropriate fields and click Activate. If you do not remember your license details, visit our Lost License page to have it resent to your email.  

    Important!

    Please remember to enter your username and password exactly as they are written.
    - The username and password are case sensitive and the hyphen in the username is necessary
    - The password is ten characters long and all lowercase
    - If you are copying and pasting, make sure you don't select an extra blank space
    - We do not use the letter L in passwords (use the number one (1) instead)
    - A big '0' is the number zero (0), a little 'o' is the lowercase letter o

  1. Check for a new version of your product regularly and especially after a recent installation. Click the following link for the ESET Knowledgebase article to check for the latest version of your product: Do I have the latest version of ESET Cybersecurity for Mac?  

 

 

Rate this article:
1 2 3 4 5
Please comment on your rating...
We cannot respond to feedback from this form. Requests for assistance should be submitted through your normal support channel.
5 - Definitely
4 - Mostly
3 - Somewhat
2 - Not Really
1 - Not At All