How do I set up my ESET NOD32 Antivirus 4 Business Edition for Mac OS X on a network?

KB Solution ID: SOLN2565|Last Revised: November 21, 2014

Video tutorial

In addition to your ESET product, your business license includes ESET Remote Administrator (ERA), software to manage ESET products on your network. Follow the steps below to download, install and configure your ESET products on your small business network.

  1. Download your ESET product.

    Click the following link to begin downloading ESET NOD32 Antivirus 4 Business Edition for Mac OS X:


    Download ESET NOD32 BE for Mac

    You will need your unique Username and Password to download your ESET product. Please reference your confirmation email for this information. If you have not yet purchased a license or received your Username and Password, click here.

    When you have finished downloading the install package, it will appear in the Downloads folder. To begin installation, double-click the install package and then double-click the Install icon from the ESET NOD32 Antivirus 4 Install Disk window. Click Continue to launch the Installation Wizard.

    Click here for illustrated instructions on installing ESET NOD32 Antivirus for Mac
  2. Download, install and complete a basic configuration of ESET Remote Administrator (on Windows operating system only) using the links below. You will need to download both ESET Remote Administrator Server and ESET Remote Administrator Console.

    ESET Remote Administrator Server:

    ESET Remote Administrator Console:

    For a guide to setting up a basic installation of ERA on your server, download the ESET Remote Administrator Basic Setup Guide (pdf).

  3. Add your license file to ESET Remote Administrator.

    The .lic file contains the license expiration date and number of workstations for which the license is valid, and is necessary for your product to function properly. Your license file is attached to your confirmation email. For instructions on extracting your license file and adding it to your ESET product, refer to the following Knowledgebase article:

    What do I do with my ESET security product license files?  
  4. For a more detailed, in-depth guide to ESET Remote Administrator, download the ESET Remote Administrator Installation Manual and User Guide.

  5. For instructions on how to remotely install ESET NOD32 Business Edition for Mac OS X, see the following Knowledgebase article:
    How do I remotely install ESET NOD32 Antivirus Business Edition for Mac OS X?

  6. If you are connecting your ESET product installed on Mac OS X to a Remote Administrator server, you will need to modify the configuration of your system to prevent duplicate entries from appearing in the Remote Administrator client list. For more information, please see the following Knowledgebase article: 

    ESET NOD32 Antivirus 4 Business Edition for Mac OS X clients keep changing their names when reporting in to ESET Remote Administrator Server


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